Saturday, January 12, 2008

National Do Not Call registry (NDNC)

Disturbance from your mobile service provider? Wanna avoid getting unwarranted telemarketing calls? Here is the way to do that.
There is something called as National Do Not Call Registry(NDNC) set up by the Telecom Regulatory Authority of India(TRAI). Subscribers who do not want to recieve unsolicited calls can register over here. Once you register, it takes 45 days to process your request. This is totally free of cost. If you continue receiving these calls even after the deadline of 45 days, you can file a complaint with TRAI, which in turn will penalise the service provider.

The NDNC Registry will be a data base having the list of all telephone numbers of the subscribers who do not want to receive UCC.After the establishment of NDNC registry, Telephone subscriber (Landline or mobile) who does not wish to receive UCC, can register their telephone number with their telecom service provider for inclusion in the NDNC. Telecom Service Provider shall upload the telephone number to the NDNC within 45 days of receipt. The Telemarketer will have to verify their calling telephone numbers list with the NDNC registry before making a call. To discourage the telemarketers who make calls to the numbers registered in Do Not Call List, a provision has been made whereby Rs.500/ - shall be payable by the telemarketer to the service provider for every first unsolicited commercial communication (UCC) and Rs.1000/- shall be payable for subsequent UCC. There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20,000/- for each such non-compliance.

No comments: